Repair an Office application

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Exit Login There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don’t match what you see on your screen, you might be using a different version of Outlook.

You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they’re in good shape. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file.

We have found a pretty easily solution that most of the time with this error. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below. If the issue is urgent or affecting your work, don’t waste time trying 20 fixes. Our certified Outlook support team is here to resolve the issue remotely. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We are aware that some users may not be able to receive email from Gmail accounts. Although it’s not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.

When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. We can say that you will likely need to reinstall your software and reconfigure the firewall settings. Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook. It might be that Outlook is not responding, or it’s not loading.

Now, select from any of the given options, including Quick Repair and Online Exit Login Repair. Outlook being a great platform, still encounters some glitches and errors like Outlook 365 not working on Windows 10. This error leads to less productivity, especially if Outlook 365 is your default email client. The only way to resolve this issue is to repair Outlook 365 in Windows 10.

An outdated version of Outlook may cause performance issues or compatibility problems. Microsoft provides a built-in tool to repair Office applications, Exit Login including Outlook. Click Options and select any Log file option, then click OK.

If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. All colleagues have a on-prem mailbox, just like myself. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We recommend setting Windows Update to automatically download and install recommended updates.

If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. To work around the issue, you will need to end all Office processes that are running and disable the presence features. On June 25th, Exit Login 2019, the Outlook Team made a change to the service to fix this issue.

Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. This is a lightweight app designed to handle multiple accounts and fairly moderate email use. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. Learn how to get more out of your connection with Outlook.com. We’ve streamlined search to make it easier than ever to find what you’re looking for.