Tech Help & Troubleshooting Guides
For your protection, Microsoft must verify your identity before you can proceed with resetting your password. The sign-in process was unable to verify your account info. If you found this video helpful, check out the complete training series for small businesses and those new to Microsoft 365.
If not, select Reset password below, enter the username name for the account you’re trying to reset, and select Next. These steps work for a business with tens of users. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). When a user requests a new password, you receive a password reset request in email.
To check if you have received the fix, review your contact list to confirm duplicates have been removed. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias.
On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. The above solution will help you to resolve the Outlook Stuck at Loading Profile error. Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame.
Now, let’s look at how to fix these issues step by step. If none of the above fixes work, the problem may be caused by deeper corruption or microsoft 365 login and setup server-side issues. In that case, it’s best to contact Microsoft Support or your IT administrator. If disabling the antivirus resolves the issue, consider using built-in Windows Defender as it is less likely to cause conflicts. Your trusted tech help & troubleshooting hub. If the error occurs during a Windows update, the Windows Troubleshooter can help identify and fix the problem.
If you couldn’t change your password this way, see Reset your Microsoft account password. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. For your protection, we will ask you to confirm the verification details you select. If you cannot get a code, read Troubleshooting verification code issues.
Outlook is the most helpful email client for organizations and it has so many common errors also. In this segment, we will know about some scenarios to discuss why users face stuck loading profile error. You can follow the steps below to reset, but before starting, ensure that Outlook is not open. In many scenarios, antiviruses become incompatible with other applications.
Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the troublesome add-in you can remove or replace. Begin by creating a brand-new profile for Outlook and set it up with a POP email account.
Read how to Add your Outlook.com account to another mail app. If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues. We are aware that some users may not be able to receive email from Gmail accounts. This is a limited experiment for a sample of customers.
Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks. She brings deep expertise built on years of focused work in the email space. Faulty hard drives microsoft 365 login and setup or disk errors can corrupt the Outlook data stored locally. This creates crashes that seem random—until you dig into the hardware logs. Outlook slows down, crashes randomly, or fails to load entirely. Users often turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job.
Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. To learn more, see About admin roles in the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To complete these steps, you must be a password administrator. If these steps didn’t work, or you have other account sign in issues, use our Sign-in helper tool.
It’s a common error encountered by most MS Outlook users. We are here with most legitimate methods to fix this issue before moving ahead to the solution. In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool. The tool is efficient and saves a lot of time for the user. While working with Outlook, it is a common issue that Outlook users get.