8 Most Common Office 365 Problems and How to Fix Them

There are many possible causes to this issue; we will review the most common and how to resolve them. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them.

Services

Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. To resolve, first make sure you installed the latest Office update. If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days. Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates.

• If your computer can’t install the full desktop version of Office because your computer doesn’t meet the system requirements, you can try using Office Online in your computer’s browser.
• Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues.
• Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
• To do this, navigate to Control Panel and click on “Programs and Features”.

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To add to the dock, drag the app icon from the Launchpad or the Applications folder. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. For other solutions, see Install button doesn’t install Office.

Common Office 365 Issues and Their Troubleshooting Solutions

Once a connection is established to Microsoft licensing servers, the license is renewed. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you’re responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business. To remove licenses from users, see Remove licenses from users in Office 365 for business. If you’re coming from section Outlook calendar sync fix 2, grab the download link for what Microsoft calls the “uninstall support tool” in its Support pages.

Install button doesn’t install Office

Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center.

Email and Synchronization Issues

When you install Office 2016, all the applications that came with your particular Office product are installed at the same time. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn’t help, use the uninstall troubleshooter to uninstall Office completely. In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks.