Fix your Outlook email connection by repairing your profile

Find solutions to common problems or get help from a support agent. You say you’re not using the “cloud” version of O365, I’m not sure what you mean there – O365/Microsoft 365 is a cloud service. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.
How to fix email sync issues?
Method 2: Repairing Microsoft Outlook Data File
Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
- If it does, you might need to include Outlook exceptions in the settings of your security program.
- Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
- Find solutions to common problems or get help from a support agent.
- These syncing problems usually happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.
- Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.
- Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow.
- You say you’re not using the “cloud” version of O365, I’m not sure what you mean there – O365/Microsoft 365 is a cloud service.
- Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files.
- The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques.
Check Antivirus and Firewall Settings
It is possible for a corrupted Outlook profile to impede synchronization. Test other programs or websites to be sure Outlook is the only problem. If the connection is poor, consider restarting your modem/router or moving to a more reliable network. After these instructions, ensure the sync settings are correct and check everything is working well.

Repair a profile in Outlook

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To make sure there are no issues, click Test Account Settings to test the connection. Post questions, follow discussions and share your knowledge in the Outlook.com Community.
Update Outlook and Office
Incorrect Outlook settings can also be one of the reasons behind Fix outlook stuck on loading profile Outlook synchronization errors. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will know the steps to repair the Outlook data file. Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc.
