Get help with Outlook com
Read on to find out how to fix common Outlook problems below. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Classic Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If you’re trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem troubleshooting Outlook startup issues to be missing.
Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you’ve moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. The steps to access the repair tool vary depending on your operating system. If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.
Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don’t match what you see on your screen, you might be using a different version of Outlook. If you can’t receive new email messages, there are several troubleshooting steps you can take. If you’ve successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.
Ashila is a passionate researcher and troubleshooting Outlook startup issues writer specializing in diverse technologies. She also explores topics related to startups and entrepreneurship. With a keen interest in industrial growth and technical innovations, Ashila leverages her expertise to create insightful content that bridges technology and business development.
If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. Make sure that the latest updates for Outlook are installed. For more information, see How troubleshooting Outlook startup issues to install the latest applicable updates for Microsoft Outlook (US English only). For more information, see Support for Office 2016 and 2019 clients connecting to Microsoft 365 services has ended. Running the /resetnavpane command removes all customizations to the navigation pane.
It is a powerful and almighty software that can be applied to fix corrupt Outlook PST files in any scenarios. If you restart it successfully, it will show you that one or more add-ins are defective. Sometimes, extra tools, ‘add-ins’ in Outlook, can make things tricky.
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.
A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.
If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. Whether it’s Outlook configuration, software errors, or any hosting-related challenge, our 24/7 technical experts can provide hands-on assistance. If getting any issues in Mac Outlook and seeking an effective and all-in-one solution, then try the Mac Outlook Recovery toolkit. It supports all troubleshooting Outlook startup issues the Mac Outlook files such as OLK14, OLK15, and OLM files. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device.
If you’re having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won’t be able to reply to your request.