Outlook Stuck at Loading Profile: Get 7 Ways to Fix it Asap

You can create a new profile and then add your email accounts to the new profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and Troubleshooting Outlook Startup Issues it should start to work again. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that.

How to Repair Outlook 2019-2016Select ‘Start’ menu and go to ‘Control Panel’Click on ‘Programs’ and then select ‘Programs & Features’Find and select ‘Microsoft Office 2016’ from the enlisted programs.Click on ‘Change’ option.Next, click on ‘Quick Repair’ or ‘Online Repair’ and follow instructions.Jan 13, 2025

So, make sure you turn off the hardware acceleration option in Outlook. Follow the steps below to reset the navigation panel and fix the loading profile issue. I’m having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory.

This command launches Outlook with a fresh navigation panel, often resolving profile loading hangs. Large cache is often the cause of corruption, reduce the risks by reducing the size of the cache. For more information about performing a clean boot, see How to perform a clean boot in Windows. For Troubleshooting Outlook Startup Issues a list of antivirus software vendors, see Consumer antivirus software providers for Windows. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.

Then, just follow the simple steps explained below to fix the PST file after the Outlook crash. Once the PST file is repaired, it can be imported to Outlook and you can access all your Outlook items in the same way as it was originally. Moreover, the software works with all versions of Outlook like 2021, 2019, 2016, 2013, 2010, 2007, etc. Remo Repair Outlook (PST) tool can repair all sorts of corruption issues in your PST files. Whether corruption is caused due to storing the PST Troubleshooting Outlook Startup Issues file on a server or due to bad sectors on the hard disk, the reason doesn’t matter; Remo Repair can solve the issue. After updating Outlook to the latest version check if it solves your issue or not, If this method didn’t work then go ahead and use the next solution.

But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook. Repeat the process for all the add-ins that were selected earlier and wait until the Outlook crashing problem repeats. Download Remo Repair Outlook (PST) tool & install it on your PCs.

If you are still seeing this issue, restart Troubleshooting Outlook Startup Issues Outlook a couple of times so it can pick up the service change. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If installing the latest updates didn’t resolve your issue, move on to the next step.

The old version of Microsoft Outlook can crash sometimes due to bug issues. Updating your Outlook to the latest version can solve the issue as the latest version might be released with fixing those bugs. Add-ins improve your Outlook by providing more features and enhancements. But in some cases, it may interfere with normal functioning and may cause Outlook to crash/hang. To disable add-ins, follow the instructions below. If your Outlook crashes when opening or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode.

If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. Now you’ll have a fresh profile that should work properly Troubleshooting Outlook Startup Issues if the old one was the problem.

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required Troubleshooting Outlook Startup Issues to open each folder.

But if you’re on a shared IP address, your email sending reputation may be impacted by others on your shared IP. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. If Troubleshooting Outlook Startup Issues you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.