Resolve “Microsoft Outlook Keeps Crashing” in Just a Few Steps

This should resolve the issue with Microsoft Outlook crashing. If the Outlook issue “outlook keeps crashing Windows 10” persists. Try steps 1 through 3 in order until the issue is cleared.

Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report. If you ran SaRA in Step Solutions for Office 365 problems 3, and you created a new profile, you can skip all of Step 4.

Method 11: Create a New Outlook Profile

Windows will search for the latest driver and install it, if available. Take a look at your update history for the second KB mentioned. I just restored my PC to before the patches and then turned off updates with WUB. Avoid the hassle of manually entering each email address. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users.

After rebuilding the OST file, it is crucial to check for any missing items in your mailbox. If you find any, you can recover them from the backup OST file using Stellar Converter for OST. This powerful OST to PST converter tool can extract all the data from the backup OST file.

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• Is the classic Outlook email client crashing when you create or open a new email?
• The support document also notes that, while the problem affects Outlook on all Microsoft 365 official channels, it is most common on virtual desktop infrastructures.
• The most common problem users encounter when accessing their email accounts in Outlook is “Outlook 365 crashing”.
• Here are some simple solutions to fix the Outlook keeps crashing problem on Windows 10/11.
• To fix this issue, it is important to first find out what\’s actually causing the Outlook to crash or stop responding.
• If the Outlook issue “outlook keeps crashing Windows 10” persists.

The tool presents the extracted data in a preview window, where you can search for the missing items and save them in PST file. You can then import this PST file into your Outlook account using the Import and Export wizard to restore the missing items. This tool can efficiently convert large-sized orphaned or inaccessible OST files to PST and various other file formats. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data.

Drawbacks of the Manual Method

If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. Check if the problems causing ‘my Outlook keeps shutting down’ persist. If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution.

Outlook Keeps Crashing After Opening – Resolved

If you are experiencing the Outlook 365 keeps crashing or stops responding issue on Windows 10 and 11, you can follow the methods mentioned above to resolve the issue. If the OST file is inconsistent or damaged, you can recreate the file after taking its backup. If any items are missing from the newly created file, then you can restore the mail items from the backup OST file with the help of Stellar Converter for OST. It is a reliable OST to PST converter software that can extract mailbox items from orphaned or inaccessible OST files and save them in PST. Several Outlook users have reported experiencing an issue where Outlook 365 crashes, freezes, or stops responding when they try to open the application or send an email. This issue may occur due to various hardware or software-related issues.

However, if the problem persists, you can try the following solutions. The update was released on schedule and successfully resolved the problem. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. Running the latest version of Outlook ensures you have the most recent fixes and updates. An outdated version can also be a cause of why Outlook keeps crashing unexpectedly.

However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.

Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Next, open the Run dialog box, type %localappdata%\Microsoft, and press Enter. Right-click on an empty space, hover over “New” and select “Folder.” Name the folder FORMS2.