Troubleshooting Outlook: 12 Ways to Fix Send Receive Errors

A laggy search is one of the most common Microsoft Outlook problems. It may arise at different times, depending on your platform or device. You can still log in to Outlook with a legacy @live.com email address. The first rule of Outlook troubleshooting is to eliminate the most obvious suspects. If you’re committed to the task of Outlook troubleshooting in the meantime, let’s get into our guide that will help you solve some of the most annoying Outlook issues. If you have Outlook in your startup folder, remove the shortcut from the startup folder.

If the Outlook customer service is busy, unreactive, or if they’re not responding to your questions, you can try asking the community. In this quick guide we’ll show you how to get in touch with Outlook’s customer service. Find out their service hours, the best phone number to reach them, and more ways to contact them. If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn’t turned on. This can also happen if you’ve entered your username tips for solving Outlook stuck problems incorrectly.

Or, you can disable any antivirus software add-ins tips for solving Outlook stuck problems that are installed in Outlook. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. I’m having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles.

If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.

If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can’t fix your issue, or if you’d like to fix it yourself, see the next section. Create your account and connect with a world of communities.

Not to tips for solving Outlook stuck problems worry, you can use the built-in Microsoft Office repair utility to get it back in order. Some add-ins (or even only one) may be interfering with Outlook, thereby preventing the app from opening. Here’s how to disable add-ins to check if they’re the problem. If you have logged in to your @live.com email address in the last 12 months but don’t remember the password, you can try the Microsoft Recovery Form.

Starting Outlook in Safe Mode will prevent some or all add-ins from tips for solving Outlook stuck problems being loaded, prevents several settings files from being loaded and turns off the Reading Pane. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).

Then you are dealing with one of the many other Outlook issues. Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue for more details. There’s no shortage of Microsoft Outlook problems, but not all hope is lost. This article will cover how to fix Outlook issues that plague the everyday user tips for solving Outlook stuck problems in 2023.

If you’re still having problems, try resetting your Windows Firewall settings back to how they were originally. Running the /resetnavpane command removes all customizations to the navigation pane. If the troubleshooter can’t fix your issue, or if you’d like to fix it yourself, see the next section.

Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you’ll have a place to start troubleshooting. Below are some common send and receive errors that you may encounter while using Outlook. It occurs rapidly when you receive or send messages in MS Outlook, leading to a damaged Outlook profile or encrypting Outlook(OST and PST) files. The folders storing all of your mail might be struggling to run because of how large they are. You can set up auto archiving to smooth out some of this issue.

You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that’s attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start tips for solving Outlook stuck problems running. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365.