Outlook wont open or is stuck at loading profile

Maybe you’ve added a new program to your computer that doesn’t get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.

I also removed some old add-ins and an old, inactive account (but Outlook worked no problem with these for a long time). After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a “not responding” message–just as before. But it happens constantly without me even doing anything in Outlook now. To create a user profile, you must first create a user account.

We’ve presented the potential solutions in order from quickest to most time consuming. Find solutions to common problems or https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ get help from a support agent. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Outlook may be running with settings meant for an older Windows version. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that.

There could be many reasons for this issue, including corrupted Outlook data files, conflicts between add-ins, or outdated software. Let’s explore the most common reasons why Outlook isn’t opening and how to resolve this frustrating situation. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.

See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting. This guide helps identify and resolve common issues quickly. Restart Outlook afterward to apply all changes. Most users have Classic Outlook, which we’ll focus on here.

J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. Step 2 – Follow these instructions to install your Office application. Step 1 – Follow these instructions to uninstall your Office applications. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk. If you have Outlook in your startup folder, remove the shortcut from the startup folder.

It can effortlessly repair your corrupted PST files. After that, choose your corrupted PST file and select recovery mode as per your requirement. Then, select the format in which you are willing to save the resultant PST file. There might have been many issues reported regarding Outlook not opening loading profiles by the users. This simply implies that whenever you open Microsoft Outlook, it gets stuck “Loading Profile” and freezes. If this https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ is what you are concerned about, you should no longer be bothered about this issue.

To work around the issue, you will need to end all Office processes that are running and disable the presence features. Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed. Here, we have mentioned an overview of all possible troubleshooting solutions. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged.

This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing. Our 9 working solutions will help you fix the “Outlook Not Responding” issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. To work around this issue, use an Online mode profile for your Microsoft Exchange Server mailbox. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue.

This tool easily fixes the problem and is purely safe to use. If you tried the above method and found no results, here is the other fix you can attempt. This fix simply tells you to get the compatibility preferences disabled on your Outlook. Follow the steps below and see if it works wonders. Perfectly repair and recover corrupted Outlook PST & OST files. After performing the steps, check if the error persists.

Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ Outlook again. If you receive a connectivity error, your network might be to blame. You can also connect to a different Wi-Fi source to see if that resolves the problem.