Classic Outlook keeps crashing or not opening! What can I do? Microsoft Q&A

Until a permanent solution is found, they’ve released a temporary workaround to address the problem. Since the issue is related to the Forms Library, Microsoft has suggested that affected users create a new FORMS2 folder. But before doing so, open Task Manager, right-click Outlook and any other Office applications running in the background and select “End Task.” Once the repair process is complete, restart your device and check if the issue is resolved. This should resolve the issue of ‘Outlook keeps crashing’.

Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible. After that, Outlook will check for and install any available updates. Once Step-by-step Office troubleshooting the Outlook update process is complete, reopen the Outlook application.

Method 4: Use the Microsoft Get Help App

Windows will search for the latest driver and install it, if available. Take a look at your update history for the second KB mentioned. I just restored my PC to before the patches and then turned off updates with WUB. Avoid the hassle of manually entering each email address. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users.

After rebuilding the OST file, it is crucial to check for any missing items in your mailbox. If you find any, you can recover them from the backup OST file using Stellar Converter for OST. This powerful OST to PST converter tool can extract all the data from the backup OST file.

Possible Solutions to Resolve Microsoft Outlook Keeps Crashing

• However, rebuilding the data file can resolve corruption issues.
• Once you find it, remove it from Outlook by selecting it and then clicking the “Remove” button.
• We often install Add-ins in Outlook to enhance Outlook’s functionality.
• Most businesses and organizations rely on Outlook for daily communication and scheduling.
• Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June.
• She is dedicated to simplifying complex technology terminologies for all users.
• If it crashes after enabling an add-in, uninstall that add-in.
• It also gives you the option to upload your results to Microsoft so that a support engineer can review them.
• Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions.

The tool presents the extracted data in a preview window, where you can search for the missing items and save them in PST file. You can then import this PST file into your Outlook account using the Import and Export wizard to restore the missing items. This tool can efficiently convert large-sized orphaned or inaccessible OST files to PST and various other file formats. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data.

Drawbacks of the Manual Method

If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. Check if the problems causing ‘my Outlook keeps shutting down’ persist. If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution.

Steps to Fix Microsoft Outlook Crashes When Opening Due to PST Corruption

One common issue with Outlook is that it occasionally closes unexpectedly. Repairing the Outlook application should fix the Outlook is crashing issue. If not, you can try resetting the application by clicking the Reset button on the same window. With the release of the new Outlook app, Microsoft has begun to shift its focus away from the classic Outlook. The classic Outlook will most likely stop crashing once you have created the FORMS2 folder.

One of the best methods to fix it is to use Wondershare’s Repairit for Email tool. Let us know how it will assist you in repairing your files. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue.

Additional resources

However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.

This step will show you how disabling the add-ins can help. Sometimes a program running in the system’s background interferes with Outlook, causing it to crash. Generally, many programs and applications run simultaneously or in the background which can cause interruptions. Therefore, first, restart your system, and second, check the internet connection. Follow the given ways along with their steps to fix the error and access your files.