8 Most Common Office 365 Problems and How to Fix Them

The good news is that the majority of problems can easily be solved on the client’s side. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration.

Click here to see what products are included in Office for home or Office for business.

The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side. If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office 2016 offline installer and select the Office for business tab.

Common Microsoft Office 365 Issues and How To Resolve Them

To repair the entire Office suite, see the top of this article for instructions. Sometimes this will not always happen automatically, and the document may not update, or it may not appear at all. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook.

Upgrade or update issues

If your subscription hasn’t expired, Office will reactivate the subscription the next time you log in. If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it.

Mac install or activation issues

Use the Microsoft 365 network connectivity test to measure connectivity between your device and the internet, and from there to Microsoft’s network. Below I will list a few things that can cause update problems in Office 365. When you fill out that form, there are few things you can do to improve your chances of recovery of that account. Another possible cause is that your administrator has changed your password, without informing you about that. You should ask him to provide you with credentials that will Fix outlook stuck on loading profile enable you to sign in. The programs included in Office 365 can make your business’s operations and systems run smoothly.

Office 365 issues: #5 -Update Issues

• You then deploy Office by using the software deployment method you typically use.
• If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked.
• As an Office 365 admin, you can check Office 365 service health.
• Download the software and configure data backup in your environment.
• Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.
• Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios.
• Follow the Microsoft support article here Repair Outlook Data Files (.pst and .ost) (microsoft.com) in order to repair your Outlook data files.
• If you are having trouble logging in, first check the number lock and caps lock keys on your keyboard.

Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. To uninstall the 32-bit version use this troubleshooter to uninstall Office. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn’t help, use the uninstall troubleshooter to uninstall Office completely. If you try to enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.

Office 365 issues: #3 – Sync Problems in Office apps

Set your business up for success with a trusted provider for management tools and systems like Office 365. At Abacus, we’ll help equip your enterprise with the most efficient tools and software so you can smoothly run your business. Office 365 allows collaboration across team members by easily setting up access permissions.