The heart of the internet

I do it again, and I get this error — well, now I can’t show you because Excel is refusing to open up at all. The error indicates that my previous open was unsuccessful, and asks if I would like to open Excel in safe mode. So I close Excel, try to open it again without safe mode, and… nothing.

Install updates on a Mac

If you’re a student or teacher and don’t see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. If that didn’t help, use this troubleshooter to uninstall Office completely. If you’re looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac. To troubleshoot Mac activation issues, see the “Activation” tab on What to try if you can’t install or activate Office for Mac. If there’s a Learn More link on the error message, select that.

Office is taking very long to install

Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of those plans that don’t include an installed version of Office. See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client. When you install Office it’s automatically linked to your Office 365 plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you or your users find Office is taking a very long time to install, try installing using an offline installation.

I recently switched Office 365 plans and now get messages I can’t use Office

• For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic.
• Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure.
• To help you set up your organization, see Set up Office 365 for business – Admin Help.
• The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there.
• If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office 365 for business subscription do I have?
• Learn how in “Account Notice” appears in Office after switching Office 365 plans.

I was initially concerned that that had happened with reset Microsoft 365 login credentials my production schedule spreadsheet. Repairing Microsoft Office will not repair any of your Office data files. If a document has somehow been corrupted, it could crash Office. Come with me as I write this article in real time as I try to resolve the issue.

Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)

If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office 365 for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans. Please let us know if you found any of these solutions helpful by leaving us a comment below.

You can’t find the Office applications after installing Office

If it didn’t, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We’ll use that information to help investigate your issue further. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office.

Comments that don’t add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication. The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there. If it works, then it’s likely that your installation of Office is the problem, not the document. If it fails, it’s likely the document itself is at fault.