Office 365 Login Issue Microsoft Q&A
Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.
Excel check troubleshooter
Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Find solutions to common problems How to fix Office 365 login errors or get help from a support agent. Use the Microsoft 365 network connectivity test to measure connectivity between your device and the internet, and from there to Microsoft’s network.
How to clear Office 365 login cache?
Recover your account
This article will help you troubleshoot sign in issues when activating Microsoft 365 Apps. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.
- For more information, see End of support resources for Office.
- Each firewall will have a different method to enable access to these URIs.
- Reduce startup files or clear Office’s temporary cache as needed.
- Enable permissions for file access and notifications within app settings.
- If one of these resolves your problem, close the app and continue working.
Additional troubleshooting
Repair your Office installation through “Programs and Features” using its built-in fix tool. If freezing persists, reinstall the app using files downloaded from your account dashboard to rule out bugs. Keep cache sizes clear and refer to official Microsoft troubleshooting manuals for persistent app freezes. Yes, Microsoft 365 works offline for most apps like Word and Excel. Simply open the Office app normally, and all your files are saved locally until internet access resumes.
What should I do if email syncing fails in Outlook?
Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365. Each firewall will have a different method to enable access to these URIs. Check your software’s documentation for instructions or ask your administrator to do this for you. For more information, see Disabling ADAL or WAM not recommended for fixing Microsoft 365 sign-in or activation issues. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Use Microsoft’s Sign-In Helper tool for further troubleshooting. Make sure your phone’s operating system is supported by Microsoft 365. Enable permissions for file access and notifications within app settings. For syncing or email issues, verify your mobile connection or switch between WiFi and cellular data.