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Hence, you must now consider fixing your PST file after the Outlook crash. If the above methods didn’t work for you try reinstalling your Outlook, In most How to fix Outlook stuck on loading profile of the time reinstalling Microsoft Outlook can repair Outlook crashes during startup issues. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.
If repairing your Microsoft 365 programs didn’t resolve your issue, move on to the next step. I can’t open the Microsoft Outlook, when I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happens. If I get in the mail he says “Trying to connect to your server”. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile.
I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it. Find solutions to common problems or get help from a support agent. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.
In this segment, we will know about some scenarios to discuss why users face stuck loading profile error. In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile.
You just need to install the software and you are all good to run the software. With the demo version itself, you can recover and see the recovered data. When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error. After performing the method start Outlook again to check if the method has worked and eliminated the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Kinda at a loss at this point, I am thinking about wiping the PC and starting again. The next screen is the preview of all the recovered Outlook items and this concludes the repair process of a PST file using Remo Repair Outlook [PST]. If this method also didn’t work for you then follow the last and most effective method which is by using a Professional and efficient Outlook Repair Tool.
Running the /resetnavpane command removes all customizations to the navigation pane. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will How to fix Outlook stuck on loading profile still work, but we recommend moving to Windows 11.
However, if this doesn’t help, proceed to the next step. Follow the six quick procedures given below to effectively resolve Outlook crashing How to fix Outlook stuck on loading profile while starting up. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two.
So, make sure you turn off the hardware acceleration option in Outlook. Follow the steps below to reset the navigation panel and fix the loading profile issue. I’m having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory.
You may have installed an add-in that’s causing problems with the app. Or, your PC may have a virus or malware infection, preventing your app from How to fix Outlook stuck on loading profile launching. For Outlook not opening problems, you can use Kernel Outlook PST Repair to fix the corrupt PST file and import it to restore mailbox items. This innovative Outlook PST recovery software repairs large PST files without compromising their integrity. The tool simplifies all your tasks related to Microsoft Outlook 2016.
When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. If none of the How to fix Outlook stuck on loading profile above methods fixes the ‘Outlook not responding’ problem, then there are chances that the Outlook PST in your Outlook profile is corrupt. In such scenarios, you need to repair the corrupt PST files. Check if the Outlook Will Not Open in Windows 10 error is now gone, by launching Outlook 2016.