I forgot the account I use with Microsoft 365
With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will microsoft 365 login and setup fetch new data in the background only when your device is charging and connected to Wi-Fi. Since installing iOS 18, my mail apps on phone and ipad are not syncing anymore. I do not see IMAP FOLDERS when I right click on the Inbox, and I do have it set to IMAP in the server settings.
If your Android email app isn’t working, it might be due to an internet connection issue or a password problem. Luckily, these issues are generally easy to fix, even if the cause isn’t always clear. If these steps don’t work, contact your email service provider for more information. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Turned off two-step verification and sync resumed.
If you cannot get a code, read Troubleshooting verification code issues. If you’re trying to sign in with your personal Microsoft account, but you’re already signed in with your work or school account, you need to sign out and then sign in with the correct Microsoft account (or vice versa). You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can’t remember your Microsoft account, see When you can’t sign in to your Microsoft account for additional things to try. If these steps didn’t work, or you have other account sign in issues, use our Sign-in helper tool.
And of course, webmail is working without issues. So it is not a full server crash or a firewall misconfiguration. It is not something we can fix on the Customer Side. Xfinity uses a backend similar to what I use to work with personally 10 years ago, so I have a general idea of it. I did stop getting outlook mail around late afternoon early evening yesterday. If the Mail apps asks you to enter a password for your email account, make sure that your password is correct.
Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you’ve reconnected your Outlook.com account to Outlook. We’re working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Blocking someone doesn’t stop their email from coming to your mailbox, but it does automatically move the message to your Junk Email folder where you can review it (in case it was blocked in error). Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.
Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. To learn more, see About admin roles in the Microsoft 365 admin center. The steps below describe how to change a known password for a Microsoft personal account.
By systematically checking the above points, you can resolve the majority of Outlook send/receive errors. In summary, Outlook error codes may look intimidating, but they usually point to straightforward issues like incorrect settings, authentication requirements, or network blocks. With the appropriate adjustments – correcting server names, enabling authentication, using the right ports, and adjusting security software – your email should start flowing again .
To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users in a secure manner. Your administrator hasn’t turned on password reset for your organization from the “Can’t access your account” link or hasn’t licensed you to use the feature.
To maintain the account bug-free, keep cleaning the cache files regularly. The first step in resolving this issue is verifying the RPC certificate’s validity. This verification is done by connecting to the RPC server and investigating the certificate’s validity.
Users are required to fix this issue first before applying these methods. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. Sometimes, the account may open without any error but late gives an error prompt when logging in.
Contact your admin who can retrieve the username and reset the password for your work or school account. This is typically the person with admin permissions who set up your Microsoft 365 account for you. If you’re not an Microsoft 365 admin, ask your workplace technical support to give your account name to you. You may want to change your password for security reasons, or you may have forgotten your password and you want to reset it. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). When a user requests a new password, you receive a password reset request in email.