So it is not a full server crash or a firewall misconfiguration. It is not something we can fix on the Customer Side. Xfinity uses a backend similar to what I use to work with personally 10 years ago, so …
As with email syncing issues, the first step is to confirm that the servers or services are working as expected. For example, an online service might experience unexpected downtime during maintenance. The key detail to figure out is whether the …